At cbaji2, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme provides every player in Bangladesh with the tools, information, and support needed to stay in control and play safely.
cbaji2 is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. We recognise that while the vast majority of our players enjoy our casino games, live betting, and slots purely for entertainment, a small number of individuals may develop patterns of play that can lead to harm. Our responsible gaming programme exists to prevent that harm before it escalates, and to support players who need assistance at any stage.
Gambling at cbaji2 should always be a choice made freely and within your personal financial means. Every feature on our platform — from Megaways slots to live cricket betting markets — is designed for entertainment. The moment gambling stops feeling fun and starts causing worry, that is the moment to use the tools we provide.
Problem gambling can develop gradually and is not always easy to identify in oneself. cbaji2 encourages all players to periodically check in on their gambling behaviour. The following warning signs may indicate that gambling has moved beyond healthy entertainment:
If you recognise more than two or three of the above signs in your own behaviour, we strongly encourage you to make use of the responsible gaming tools available on cbaji2, or to reach out to the cbaji2 support team at [email protected].
Answer honestly — if you answer "yes" to three or more of these questions, consider speaking to someone.
cbaji2 provides a comprehensive set of account-level tools that any registered player can activate at any time, free of charge and without any waiting period. These tools are designed to give you real, meaningful control over your gambling activity.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your cbaji2 account via bKash, Nagad, Rocket, Upay, or any other payment method. Once a deposit limit is in place, it takes effect immediately. Increasing a deposit limit requires a mandatory cooling-off period before the new higher limit becomes active — this prevents impulsive decisions made under pressure.
Separate from deposit limits, wager limits allow you to cap the total value of bets you place within a defined period. This is particularly useful for players who fund their cbaji2 account in advance but want to control how quickly those funds are wagered across slots, casino games, or cricket betting markets.
A loss limit caps the total net losses you can incur over a daily, weekly, or monthly period. When your losses reach the limit you have set, cbaji2 will prevent further real-money play until the limit period resets. Like deposit limits, any increase to a loss limit is subject to a mandatory review delay.
Set a maximum duration for any single play session. When your session limit is reached, cbaji2 will display a notification and, depending on your settings, may automatically log you out. Session reminders can also be enabled to alert you at intervals during a longer session so that you remain aware of how much time you have spent playing.
cbaji2 can display periodic on-screen reminders that show you how long you have been playing, how much you have wagered during the current session, and your net session result. Reality checks are a simple but effective way to stay grounded and avoid losing track of time while playing.
If you feel you need a short break from gambling, a time-out allows you to suspend your cbaji2 account for a fixed period — typically 24 hours, 7 days, or 30 days. During a time-out, you cannot log in to your account, place bets, or make deposits. The time-out remains in force for the full selected period and cannot be shortened once activated.
For players who need a longer or indefinite break, cbaji2 offers a full self-exclusion facility. A self-exclusion closes your account and blocks all access for a minimum period of six months. During self-exclusion, cbaji2 will also suppress any marketing communications directed at your email address. To activate self-exclusion, contact the cbaji2 support team at [email protected] with the subject line "Self-Exclusion Request". Requests are processed within 24 hours.
How to Activate These Tools: Log in to your cbaji2 account and navigate to the Account Settings section. All responsible gaming tools are located under the "Responsible Gaming" tab. Changes to limits that reduce your play activity take effect immediately. If you cannot access your account or need urgent assistance, contact support at [email protected] and our team will apply the restriction manually on your behalf within 24 hours.
cbaji2 is strictly an 18+ only platform. We do not permit individuals under the age of 18 to register an account, make a deposit, or participate in any form of gambling on our platform. This is not simply a legal requirement — it reflects our genuine commitment to protecting young people from the potential harms of gambling.
All new cbaji2 accounts are subject to age verification as part of the standard Know Your Customer (KYC) process. Players are required to submit valid identity documents confirming their date of birth before they can withdraw funds. Where cbaji2 has reasonable grounds to suspect that an account holder may be under 18, the account will be suspended pending further verification.
If you are a parent or guardian and you believe that a minor in your household has registered a cbaji2 account, please contact [email protected] immediately. We will investigate promptly and close the account if the concern is confirmed. We also recommend using parental control software on shared devices to prevent underage access to gambling websites.
Parental Controls: Tools such as net filtering software can help parents and guardians restrict access to online gambling sites on shared computers, tablets, and mobile devices. cbaji2 supports the use of such tools as an additional layer of protection for households with minors.
cbaji2 recommends that all players in Bangladesh approach gambling as a leisure activity with a pre-set entertainment budget — similar to how you might budget for a cinema visit or a meal out. A responsible approach to your gambling finances includes the following principles:
If you feel that gambling is becoming a problem, reach out to the cbaji2 responsible gaming team immediately. All enquiries are handled with full confidentiality.
Every player on cbaji2 benefits from the same safety-first standards. Here is what our responsible gaming programme delivers in practice.
Every cbaji2 account is verified against valid government-issued identity documents. No player under 18 years of age may access real-money games or betting markets on the platform.
Set daily, weekly, or monthly deposit limits at any time through your cbaji2 account settings. Limit reductions take effect immediately; increases require a mandatory cooling-off period.
Players who need a significant break can self-exclude for a minimum of six months. During this period, all account access, deposits, and marketing communications are blocked without exception.
Session time limits and reality-check reminders keep you aware of how long you have been playing and how your session balance is performing — so you stay in control throughout.
cbaji2 uses SSL encryption and certified random number generator (RNG) technology across all games. Fair play is not optional — it is the foundation of every game on the platform.
Our dedicated support team is available around the clock via live chat and email at [email protected]. Responsible gaming enquiries are prioritised and handled with full confidentiality.
If you or someone you know needs support, here is how to reach out and what happens next.
Email [email protected] with the subject line "Responsible Gaming Request" or open a live chat session while logged in to your cbaji2 account. Describe what you need — a time-out, self-exclusion, a deposit limit, or simply a conversation.
For account-level changes such as self-exclusion, our team may ask you to confirm your account details so that the restriction is applied to the correct account. This is done to protect you, not to delay your request.
All responsible gaming restrictions — including self-exclusion, deposit limits, and time-outs — are applied to your account within 24 hours of your request, often significantly sooner. You will receive a confirmation email once the restriction is active.
cbaji2 will follow up with you at the end of a time-out period to check whether you wish to extend the restriction or return to play. We never pressure players to return to the platform.
A self-exclusion may only be lifted after the minimum exclusion period has elapsed, and only following a formal written request and a mandatory reflection period. There is no instant reinstatement — this is by design.
In addition to our internal responsible gaming tools, we encourage players who are concerned about their gambling to seek independent support from professional organisations.
A Bangladesh-based emotional support and crisis helpline offering confidential telephone counselling for individuals in distress. Available for players experiencing stress or anxiety related to gambling.
Bangladesh's national mental health support line provides counselling for addiction and behavioural issues, including problem gambling, accessible to all Bangladeshi residents.
An international peer-support fellowship for individuals with a gambling problem. Gamblers Anonymous groups follow a structured recovery programme and are available worldwide, including online meetings accessible from Bangladesh.
GamCare is a leading provider of information, advice, and support for anyone affected by problem gambling. Their resources are available online in multiple formats and are suitable for players across South Asia.
Note from cbaji2: The helplines and organisations listed above are independent of cbaji2. We include them because we believe that players dealing with gambling-related difficulties deserve access to the widest possible range of support, beyond what a gaming platform can provide on its own. Please do not hesitate to reach out to any of the above if you need help.
With our full suite of responsible gaming tools in place, you can enjoy everything cbaji2 has to offer with confidence. Explore our games, read our FAQ, or head to your account and set your limits today.